Terms & Conditions

Effective Date: 5th December 2026


Welcome to Heritage Pitara! These Terms and Conditions (“Terms”) govern your use of heritagepitara.in (“Website”), and your purchase of products from us. By accessing the Website and placing an order, you agree to be bound by these Terms.

1. Definitions

  • “Company”, “We”, “Us” refers to Heritage Pitara.

  • “Customer”, “You”, “User” refers to anyone using the Website or purchasing products.

  • “Products” means goods offered for sale on the Website.

2. Use of Website

  • You must be at least 18 years old to place an order.

  • You agree to use the Website lawfully and not for illegal or unauthorized purposes.

  • All content on the Website (text, designs, graphics) is owned by Heritage Pitara and protected by intellectual property laws.

3. Account & Registration

  • You may register with accurate, up-to-date information.

  • You are responsible for maintaining confidentiality of your account credentials.

  • We may refuse service, terminate accounts, or remove content at our discretion.

4. Pricing & Payments

  • Prices are in INR (₹) and exclude applicable taxes unless stated.

  • We accept payments via authorized payment gateways.

  • Orders are subject to verification and acceptance.

5. Orders, Confirmation & Cancellation

  • After placing an order, you’ll receive an order confirmation email.

  • We may cancel orders due to stock unavailability, pricing errors, or fraud prevention.

  • Order cancellation by the customer before dispatch is possible per our cancellation policy.

6. Product Information

  • We try to display product images and descriptions accurately. Slight variations may occur due to photography, lighting, or handwoven uniqueness.

  • Colors and textures may vary slightly from images due to monitor settings.

7. Intellectual Property

  • All intellectual property rights in the Website content and designs are owned by us. No right is granted to copy, distribute, or commercially use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Heritage Pitara is not responsible for:

  • Indirect, special, or consequential damages.

  • Losses due to third-party delivery issues, payment gateway failures, or incorrect user details.

9. Governing Law

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of courts in India.