Shipping policy

Last updated: 20th jan 2026

Order Processing

Orders placed on heritagepitara.in are processed after successful payment confirmation.

Orders are dispatched within 24–48 working hours from the date of order confirmation.

Dispatch timelines may be extended during sales periods, exhibitions, festivals, or unforeseen circumstances.

Delivery Timeline

Delivery timelines vary based on customer location and courier partner operations.

Estimated delivery timelines are communicated once the order is dispatched.

Heritage Pitara shall not be liable for delays caused by courier partners, natural calamities, strikes, governmental restrictions, or circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are clearly displayed at checkout before order confirmation.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping details.

Heritage Pitara shall not be responsible for non-delivery, delay, or additional charges arising due to incorrect or incomplete address information provided by the customer.

Order Tracking

Tracking details are shared via email or SMS once the order has been dispatched.

Contact Information

For any queries related to shipping, returns, or refunds, please contact us at:
📧 support@heritagepitara.in